The majority of our customers choose to make their payments automatically by direct debit or standing order, however, if you’re unable to do so, or want to make additional payments to your loan, we have several other options outlined below.
Online
You can make payment online 24 hours a day, 7 days a week via our online loan portal
If you haven’t already done so, you can register for an account online. To enable us to correctly link your accounts, please be sure to register with the same details as your loan account.
By Phone
Simply call 0800 197 9090 and one of our advisors will be able to arrange to take payment for you.
Lines open 8am-7pm Monday-Friday, and 9am-3pm Saturday.
Calls are free of charge to this number
Bank Transfer
You can make a direct bank transfer using the following details:
Account Name: AutoMoney Limited
Bank: Natwest Bank Plc
Sort Code: 60-15-31
Account No: 77757785
Reference: Please ensure you use your account number as reference so we can allocate the payment correctly. This can be found on your credit agreement or correspondence from ourselves.
What if I can’t afford to pay?
To discuss you individual circumstances, please contact our friendly Customer Support Team by:
- phone 0800 197 9090
Lines open 8am-7pm Monday-Friday, and 9am-3pm Saturday.
Calls are free of charge to this number.
- email support@ammf.co.uk
- live chat Click the chat button at the bottom-right of this page
Available 8am-7pm Monday-Friday, and 9am-3pm Saturday.
- post Customer Support Team, AutoMoney Limited, Unit 3 Brooklands, Moons Moat Drive, Redditch, Worcestershire, B98 9DW
What if I need further support?
We understand this can be a stressful time, but you’re not alone – there are people who can help and things you can do.
Changes of circumstances may be short term or longer term. But don’t worry, we have a range of options available which may be able to help you through difficult times. Details of these options can be found here.
For free and impartial help with your finances, we recommend you contact MoneyHelper by:
- web moneyhelper.org.uk/debt-advice-locator.
- phone 0800 138 777
- WhatsApp message +44 7701 342744
Details of various services that can offer you non-financial help and support can be found here.